Auto repair shops
“Is my car ready?” shouldn’t be a full-time job.
Vehicle updates, pending estimates, and new service requests all reach the same front counter. Your AI agents help handle the messages and organize the next steps so your team can focus on customers and the work in the shop.
Where it goes missing
Three places opportunities slip away
01
The status questions that interrupt the counter
Every customer wants to know how their car is coming along. Answering each one by hand keeps your team busy and can delay responses to new service inquiries.
02
The estimate still waiting on a yes
The diagnosis is complete, but the customer hasn’t approved the work. Without follow-up, the job stays on hold and planning the shop’s workload gets harder.
03
The recommended work that stayed on hold
The customer decided to postpone a repair or maintenance service. Without a record and a timely follow-up, that recommendation can be forgotten.
What covers it
The agents that handle it
Receptionist Agent
Answers first, in seconds
Answers messages in English or Spanish. Shares status updates your team has recorded, collects questions, and follows up on pending estimates so your team can confirm the customer’s authorization.
Qualifier Agent
Finds out who is ready to buy
Collects vehicle details and the reason for calling. Distinguishes between a tow-in, a repair inquiry, and routine maintenance, then routes each request according to your shop’s process.
Reactivator Agent
Brings back the ones who went quiet
Follows up on deferred repairs and upcoming maintenance using the vehicle information and recommendations your team has recorded.
What it needs from you
Configured around how your business runs
Your hours and shop capacity, the vehicles and services you take on, how you record job progress, your authorization process, and the pricing you can share before inspecting a vehicle.
01
Identify
Where your operation gets stuck.
02
Analyze
What is happening and what your team needs.
03
Solve
We configure and integrate the fix.
See how it would take pressure off your front counter.
In a twenty-minute demo, we’ll walk through the questions your team handles every day. Bring your hours, your service list, and examples of the questions from a typical morning.